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Marketing & Advertising

Begin with the audience, the action you want and the evidence you will use to judge the result. A local campaign works best when the message, landing page and follow-up are planned together.

Open notebook and pen on a desk
Tirachard Kumtanom

Begin with the audience, the action you want and the evidence you will use to judge the result. A local campaign works best when the message, landing page and follow-up are planned together.

Define the offer and audience

Write a specific customer need and a useful next step. Confirm the service area, availability and claims before creating ads. Keep editorial coverage, sponsored content and display advertising clearly identified.

Keep ownership and measurement clear

Document who controls the domain, website, creative files, advertising accounts and analytics. Track meaningful inquiries separately from page views or clicks. Test the actual form or call route and verify receipt before paying to send traffic to it.

Review the claims and agreement

The U.S. Small Business Administration provides guidance on marketing planning. Ask a provider for the deliverables, reporting, costs, cancellation terms and asset handover. Use the partnership inquiry to discuss a specific Richmond audience and campaign objective.

Richmond-area starting points

Define a campaign before buying placement

Record the answers in one place so you can compare options on the same basis.

  • Audience and service area
  • Offer and landing-page action
  • Creative and account ownership
  • A tested inquiry route and response owner
  • Cost, reporting, term and cancellation

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