Start with the support a person needs, the routines they want to keep and the people involved in the decision. Housing, personal assistance, clinical care and caregiver support are different services.
Describe the actual need
Write down help needed with daily tasks, transportation, meals, appointments and overnight support. Include the person’s preferences and any accessibility requirements. Ask an appropriate care professional to help assess needs before comparing settings.
Compare services and terms
Request a written explanation of included services, staffing, additional charges, transitions and termination terms. Ask how changing needs are handled and how family communication works. Visit the specific setting or meet the proposed provider before relying on a general brochure.
Use local resource connections
Virginia’s Division for Aging Services connects residents with aging-service information and area agencies on aging. Verify the provider’s relevant license and current availability with the appropriate agency. Keep a resource referral, an independent editorial mention and a paid placement distinct.
Richmond-area starting points
- Virginia aging-services finder — Locate the area agency serving the person’s home address and ask about caregiver support, transportation and other services.
- Henrico Recreation & Parks — Explore community activities separately from housing or clinical-care decisions.
- Chesterfield Parks & Recreation — Use the County program information to compare activities, locations and registration needs.
Take the same questions to each provider
Record the answers in one place so you can compare options on the same basis.
- Support available during the day and overnight
- Services included versus additional charges
- Transportation and access arrangements
- How changing needs are assessed
- Written costs, notice periods and transition process
